Privacy Policy

At Clive Emson we have a strong commitment to our Privacy Policy, ensuring every sensitive detail provided to us is kept strictly confidential. This Privacy Policy has been drafted in accordance with the requirements of the General Data Protection Regulations (GDPR).

We understand fully, when it comes to buying and selling property and land, that there is a lot of sensitive material shared, by both parties, throughout the whole auctioneering process. This is why we have made the process as easy as possible, with the strictest of confidence at the forefront of all actions.

For all the necessary information you require when selling or buying a house through auction, please see the list below:

For all legal paperwork requirements take a look at our Legal Documentation page

Click here for a remote bidding form

Click here for a bidders registration form

If you’d like to enquire about entering a Lot into an upcoming auction, please click here.

Last updated: June 2022

Status and Data Protection

Clive Emson Auctioneers act, at times, as both data processor and data controller for the purpose of GDPR. For further information regarding this or if you have any questions regarding the collection or processing of your data, please contact our Data Protection Officer (DPO) using the following contact details;

Name – Sam Kinloch

Email – sam.kinloch@cliveemson.co.uk

Address – 83 Bates Road, Brighton, East Sussex BN1 6PF

Clive Emson Operates https://www.cliveemson.co.uk/

This page will explain our privacy policies around the collection, use, disclosure and protection of personal information we collect from users of our site. We will only use personal information to provide and help improve our site. By using https://www.cliveemson.co.uk/, you agree to the collection and use of information in line with this policy.

Information Collection And Use

Clive Emson Land and Property Auctioneers is committed to ensuring your privacy is protected. We may ask you to produce key information by which you may be identified when using this website, but you can be guaranteed that it will only be used in line with this, our Privacy Policy.

Data Accuracy

It is important that any personal information we are holding for you is accurate and up to date. If you have any concerns that your data might be incorrect or incomplete, or your details have changed, please email or write to us so that we can update our records. We will correct any information found to be incorrect as soon as possible.

What We Collect

We may collect, process and store the following personal information from you when using our website, when enquiring about our services, becoming a customer, client or potential supplier.

  • Identity data including full name, date of birth, gender, and title.
  • Contact data including home and business address, telephone number(s) and email address.
  • Transaction data including invoicing, purchase orders, payments made to us and made by us to you.
  • Demographic information such as postcode, preferences and interests.

How we collect your data

We may collect your personal data using the following means:

  • Direct contact with Clive Emson Auctioneers by telephone, post, email or in person.
  • Interaction with our website, contact forms or through third party property portals and referrals.

What we do with the information we gather

We acquire this information to understand your needs more efficiently and to give you a better service, in particular for the following reasons:

  • Record keeping (internally)
  • To provide our services to you
  • To comply with a legal obligation
  • Where there is a legitimate interest
  • We can and may use the information to improve our products and services
  • We may sporadically send promotional emails and newsletters with information which we believe you may find of interest, using the email address you provided

Disclosure of your information

We may disclose your information in the following circumstances:

  • Joint Auctioneers or Suppliers. Your data may be disclosed to third parties where required to do so for fulfilment of our services or contractual obligations to you.
  • Regulatory Bodies. Your data may be disclosed when required to do so in accordance with the law.

Security

The security of your personal information is extremely crucial to us and we are devoted to ensuring your information is safe and secure. In order to prevent unapproved access or disclosure, we have put in place suitable procedures to shield and secure information we collect online.

Please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we endeavour to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your data depending on the purpose for which it was collected and will only store said data for as long as is required to fulfil that purpose.

It is a legal requirement to retain certain data for a period of at least six years. This data includes contact, identity and financial transaction data.

Cookies

Cookies are files with a small amount of data, which can include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computers hard drive. Like many sites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to hint when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our site.

We use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and then data is removed from the system.

Overall, cookies help us to provide you with a better website. It enables us to monitor what pages you find useful and which you don’t. A cookie won’t give us any access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This can potentially prevent you from taking full advantage of the website.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Changes to this Privacy Policy

This Privacy Policy is effective as of March 2017 and will remain in effect, except with respect to any changes of its provisions within the future. Any provisions made will be in effect straight after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and we’d recommend you check this Privacy Policy periodically. Your continued use of our website and services after we post any modifications to the Privacy Policy on this page will conclude your acknowledgement of the changes and provide your consent to abide and be bound by the modified Privacy Policy.

Contact us

If you have any questions about our Privacy Policy, please feel free to contact us.