We’re hiring!

Receptionist/Administrator needed

We are currently looking for a full time receptionist/administrator for our office located in Maidstone. Further details can be found below:

Location : Maidstone

Hours : 37.5 plus overtime and occasional Saturdays

Contract : Permanent Full Time

Job Objectives

To provide a professional service to Customers and administrative support service to the Kent office, maintaining the highest standards of professionalism and customer service at all times.

Main Duties and Responsibilities

  • Respond to customer enquiries received by telephone/internet including but not restricted to auction procedure, catalogue ordering, online registration, website registration/processing problems, legal documents, completion queries. Take messages on behalf of or forward calls to other members of staff.
  • Front of House – Greet and assist customers coming into the office.
  • Create, update and maintain information on computerised Auction Management System.
  • Post – opening, distributing and franking of post.
  • Book viewings/survey appointments, mail out keys to purchasers on completed sales.
  • Assist with general mailing preparations (label sticking, envelope stuffing etc).
  • Contact interested parties when legal documents received, lots are withdrawn/postponed.
  • Taking payment for catalogue subscriptions and auction expenses.
  • Co-ordination of meeting rooms and refreshments.
  • Clerical and administrative tasks as required, including audio typing.
  • Attendance as requested at auction sales.
  • To take reasonable care for the health and safety of self and others who may be affected by acts or omissions related to your work. Co-operate fully with the management of the Company with regard to any duty or requirement imposed on them by the relevant Health & Safety legislation to allow that duty or requirement to be carried out or complied with.
  • Any other reasonable duties and responsibilities considered appropriate by the management of the Company.

Person Specification

Experience/Knowledge:

  • Audio Typing.
  • Experience in the use of desktop publishing package.
  • Experience of dealing with people at all levels including experience of working in a customer service environment.

Skills:

  • Ability to work under pressure.
  • Excellent customer service skills.
  • Good communication skills, both verbal and written.
  • High standard of computer literacy including MS Office.
  • Excellent telephone manner.
  • Ability to work in a team environment.
  • Attention to detail.

If you would like to apply for the position, please send your CV and covering letter to

Katy Langley
Events & Auctions Co-ordinator

Clive Emson Land & Property Auctioneers,
Rocky Hill,
London Road,
Maidstone,
Kent. ME16 8PY

Email: jobs@cliveemson.co.uk